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Answered from docs
Shipping & Returns
Sarah Watts
Lead
Escalated to human
Routed to Paulo
John Flamming
Contact
Answered from docs
Shipping & Returns
Sarah Watts
Lead
Escalated to human
Routed to Paulo
John Flamming
Contact
Free customer support software for your website
AI live chat, shared inbox, WhatsApp, and knowledge-base answers. Install in 5 minutes. No credit card required.
“We went from zero metrics on our WhatsApp support to full conversation intelligence in one afternoon. We can finally see what our customers are asking and how we're responding.”
Gabriel Hildebrandt
Founder, Signater
“I spend half my day answering the same 5 questions”
Teach your AI your shipping policy, return process, and pricing. It handles those conversations with real answers from your knowledge base — not canned replies.
SW
Sarah Resolved Where's my order?
AI
Your order #4829 shipped yesterday! Tracking: arriving Friday.
JF
John Resolved What's your return policy?
AI
You have 30 days to return any item. Want me to start the process?
EM
Emma Resolved Do you ship to Canada?
AI
Yes! We ship to Canada. Standard delivery takes 7-10 business days.
MK
Marco Resolved I need my tracking number
AI
Here's your tracking for order #9044: DHL Express, arriving Wednesday.
“I lost a customer because nobody replied”
Your AI answers at 2am, on weekends, during lunch. It captures leads, resolves questions, and escalates what it can't handle — all before you wake up.
While you were sleeping
2:00 AM — 6:47 AM 2:03 AI
Sarah Watts via live chat
"Do you offer custom plans for larger teams?"
2:03
Resolved — answered from Pricing page, captured lead
4:15 Escalated
John Flamming via WhatsApp
"My delivery was damaged, I need a replacement"
4:15
Escalated — damage claim needs human review. Queued for you.
You woke up to 1 resolved, 1 lead captured, and 1 queued for review
“Nobody knows who's handling what”
Shared inbox with clear assignments. Your AI handles the routine. Your team handles the rest. Everyone knows exactly what's theirs.
Inbox
3 resolved by AI 1 escalated
SW
Sarah Watts AI
Pricing question — Resolved from knowledge base
JF
John Flamming Escalated
Damaged delivery — Needs human review
PV
Paulo EM
Emma Wilson AI
Shipping to Canada — Resolved from knowledge base
How it works
Live in 5 minutes. Seriously.
No demos, no sales calls, no onboarding sessions.
Add the widget
One snippet.
Tell us your URL
We learn your business. AI or humans start answering.
Everything a support team needs. Nothing you don't.
All included on the free plan. No paywalls on basics.
Live chat widget Shared team inbox WhatsApp AI responses Knowledge base Contact management 10 seats Unlimited conversations
FAQ
Common questions
Is it really free? What's the catch?
No catch. The free plan includes unlimited conversations, 10 seats, live chat, WhatsApp, shared inbox, contacts, knowledge base, and AI. No credit card required. No time limit. Paid plans exist for teams that need more contacts, advanced analytics, or higher volume — upgrade when you're ready.
Will the AI say something wrong to my customers?
The AI only answers from your knowledge base — your docs, your policies, your FAQs. It doesn't make things up. You control its behavior with guidance cards: plain-English instructions like "always offer a discount before a refund." If it doesn't know something, it escalates to your team.
Will my customers feel like they're talking to a robot?
The AI responds naturally, in your customer's language, with context from the conversation. When a conversation needs a human, the handoff is seamless — your customer never notices the switch.
What if I'm not technical? Can I actually set this up?
Under 5 minutes. Sign up, paste one line of code on your site (or use WordPress/GTM), add your docs, and the AI starts answering. No developers needed.
How is this different from tawk.to or other free tools?
Most free tools give you a chat widget and nothing else. Receiveo gives you a full shared inbox, AI that answers from your docs, WhatsApp integration, contact management, and knowledge base — all on the free plan. It's not just live chat. It's customer support that runs itself.
Am I locked in? What if it doesn't work for me?
No contracts, no lock-in. The free plan is free with no time limit. If you try a paid plan and it's not right, cancel anytime.
Stop doing the work your support software should be doing
Free. 10 seats. Unlimited conversations. No credit card.