Chat Widget
A lightweight chat widget that answers from your docs, matches your brand, and escalates to your team when needed.
Add the snippet
One line of code
Customize it
Colors, name, greeting
Go live
Start answering customers
Make it yours
Set your colors, name the assistant, write a custom greeting, and choose conversation behavior — all from the dashboard. No code needed.
Grounded answers
Every answer comes from your docs, knowledge pages, and website — not generic training data. Customers get real answers, not hallucinations.
Smart escalation
When AI can't help, the conversation routes to your team with a summary, contact info, and full history. Nobody repeats themselves.
Full control
Choose how your widget operates. Let AI handle everything, route straight to humans, or start with AI and escalate. Set custom instructions and add business context to shape every response.
Quick start
Add this snippet before your closing </body> tag.
<script>
window.receiveo = window.receiveo || {};
window.receiveo.publicKey = "your-workspace-key";
</script>
<script src="https://widget.receiveo.com/loader.js" async></script>Full installation docs → Next.js, WordPress, GTM, and more
Pricing
Unlimited conversations. 10 seats. No credit card needed. Upgrade when you're ready — paid plans from $49/mo. Learn more about the free plan →
For teams who want live chat on their site. Your first shared inbox.
Key features included:
Unlimited live chat
Answer your customers directly, no conversation limits.
For small teams launching AI support across web chat and WhatsApp with a shared inbox and grounded answers.
All the Free features, plus:
AI-Assisted support
AI answers from your knowledge base, grounded in your docs.
For teams running support across web chat and WhatsApp with analytics, AI insight, and knowledge operations.
All the Starter features, plus:
Advanced analytics
Sentiment, resolution tracking, and knowledge gap insights.
For larger teams that need higher volume, broader workspace coverage, and deeper support operations tooling.
All the Growth features, plus:
Priority operations
High-volume support with dedicated onboarding and priority support.
Looking for a completely free solution? See our free customer support plan →